Parts Specialist
Springfield, IL
Full Time
Mid Level
PRIMARY RESPONSIBILITIES:
• Greets customers and takes orders in person and over the phone
• Determines replacement part required, according to inspection of old part, customer request, or customer description of malfunction
• Completes sales by entering purchased items into the sales/inventory system, obtaining payment, adding purchases to credit account, and issuing sales receipts
• Utilizes both catalog and on-line resources to secure necessary parts to meet customer needs
• Maintains parts inventory by verifying supplies and placing orders when order-points are reached
• Stocks items by unpacking and placing items into bins and on shelves
• Executes freight claims for damaged goods
• Receives returned items by inspecting them and then returning payments
• Assists with shipping and receiving, when needed
KNOWLEDGE, EDUCATION AND/OR EXPERIENCE:
• Requires a high school diploma or general education diploma (GED)
• Valid driver’s license
• Previous parts or automotive industry experience preferred
• One to two years of counter experience preferred
• Forklift experience a plus
SKILLS:
• Excellent communication skills
• Excellent phone skills
ABILITIES:
• The ability to multi-task
BENEFITS
•Competitive compensation
•Health, dental, and vision Insurance
•HSA with company matching
•401(k) with company contribution
•Company-paid life and short-term disability insurance
•Long-term disability insurance
•Holiday pay and PTO
• Greets customers and takes orders in person and over the phone
• Determines replacement part required, according to inspection of old part, customer request, or customer description of malfunction
• Completes sales by entering purchased items into the sales/inventory system, obtaining payment, adding purchases to credit account, and issuing sales receipts
• Utilizes both catalog and on-line resources to secure necessary parts to meet customer needs
• Maintains parts inventory by verifying supplies and placing orders when order-points are reached
• Stocks items by unpacking and placing items into bins and on shelves
• Executes freight claims for damaged goods
• Receives returned items by inspecting them and then returning payments
• Assists with shipping and receiving, when needed
KNOWLEDGE, EDUCATION AND/OR EXPERIENCE:
• Requires a high school diploma or general education diploma (GED)
• Valid driver’s license
• Previous parts or automotive industry experience preferred
• One to two years of counter experience preferred
• Forklift experience a plus
SKILLS:
• Excellent communication skills
• Excellent phone skills
ABILITIES:
• The ability to multi-task
BENEFITS
•Competitive compensation
•Health, dental, and vision Insurance
•HSA with company matching
•401(k) with company contribution
•Company-paid life and short-term disability insurance
•Long-term disability insurance
•Holiday pay and PTO
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